Installing a machine in a remote corner of the world, in Nauru, powered by the WHO

Nestled in Oceania, thousands of kilometers away from Belgium, lies Nauru, one of the smallest countries in the world. Recently, the World Health Organization (WHO) ordered a medical waste treatment machine from Ecosteryl for this remote island in Micronesia. Despite the logistical challenges, Ecosteryl’s technician, Michaël Vounck, successfully installed the machine, trained local operators, and ensured ongoing support for its maintenance.

A Special Journey for Ecosteryl’s technician installing this medical waste machine

Ecosteryl’s technician, Michaël Vounck, embarked on a unique journey to Nauru to install this medical waste treatment machine. As one of the few outsiders to visit this small island with a population of less than 10.000 inhabitants, our technician was quickly welcomed by the local authorities and media. He was interviewed for the local newspaper and spoke on the radio, garnering attention for the valuable contribution Ecosteryl was making to the health and well-being of the island.

Reflecting on his experience, Michaël shared, “I was amazed by the kindness and warmth of the people in Nauru. I made friends with the operators of the machine, whom I continue to support through social networks.”

Remote installation made easy with Ecosteryl’s maintenance support

One concern for customers in remote locations like Nauru is the maintenance and support of the medical waste treatment machine. Ecosteryl’s machines are designed to operate continuously, but in case of any issues, Ecosteryl has taken proactive measures to provide reliable support.

Firstly, the installation in Nauru went smoothly, with six local operators fully trained on how to operate and troubleshoot the machine. They were equipped with a maintenance kit to address any immediate needs for the next two years.

Secondly, Ecosteryl’s support team is available 7 days a week via email or telephone to address any questions or concerns. Additionally, a support group via WhatsApp allows for real-time assistance during the initial weeks of machine use, helping operators gain confidence and expertise in handling the new equipment.

Lastly, in rare cases where remote control is needed, Ecosteryl can take control of the machine remotely to diagnose and resolve any issues.

WHO’s order for the treatment of medical waste in Nauru

As per its constitution, WHO strives to achieve the highest level of health for all people in its member and partner states. This includes promoting physical, mental, and social well-being, beyond just the absence of disease or infirmity. In line with this vision, Nauru has been equipped with a medical waste treatment machine to support its healthcare system and protect public health.

Conclusion:
Ecosteryl’s successful installation of a medical waste treatment machine in Nauru, with support from WHO, is a testament to its commitment to providing innovative solutions for safe and sustainable healthcare waste management (even if it takes some days to get to the island). Ecosteryl wishes Nauru every success in its efforts to safeguard the health and well-being of its people.